Guidelines for selecting a PEO

  • Assess your workplace to determine your human resource and risk management needs.
  • Make sure the PEO is capable of meeting your goals. Meet the people who will be serving you.
  • Check the firm’s financial background. Ask for banking and credit reference. Ask the PEO to demonstrate that payroll taxes and insurance premiums have been paid.
  • Ask for client and professional references.
  • Check to see if the company is a member of NAPEO, the national trade association of the PEO industry. NAPEO members share a commitment to continuing education, professional development, and the Association’s Code of Ethics.
  • Investigate the company’s administrative and risk management service competence. Evaluate the depth and level of experience of their internal staff.
  • Understand how the employee benefits are funded. Are they fully insured or partially self-funded? Who is the third party administrator or carrier? If required in your state, is their TPA or carrier licensed?
  • Understand how the employee benefits are tailored. Determine if they fit the needs of your employees.
  • Review the service agreement carefully. Are the respective parties’ responsibilities and liabilities clearly laid out? What guarantees are provided? What provisions permit you or the PEO to cancel the terms of the contract?
  • If your state requires a PEO to be licensed or registered, make sure the company you are considering meets all such requirements. For a current list of states requiring licensing, please contact NAPEO at (703) 836-0466.


Businesses use a PEO to ...

  • Control costs;
  • Save time and paperwork hassles;
  • Ensure professional compliance with state and federal laws and regulations;
  • Reduce turnover;
  • Attract better employees;
  • Enhance employee morale;
  • Simplify claims management for workers' comp and unemployment insurance;
  • Provide better benefits packages;
  • Offer professional human resource services;
  • Reduce accounting costs.

Employees will benefit from ...

  • Comprehensive benefits previously unavailable;
  • Improved employer/employee communications;
  • Payroll that is on-time and accurate;
  • Professional assistance with employment-related problems;
  • Professional orientation;
  • Statuary protection;
  • Access to current information on labor regulations and workers' rights;
  • Improved worksite security;
  • Efficient and responsive claims processing;
  • Portable benefits (employees can move from one PEO client to another without loss of eligibility for benefits).
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